Find answers to common questions about our services
You can track your shipment by entering your tracking number on our tracking page. You'll receive a tracking number via email when your shipment is processed. You can also track multiple shipments or use our mobile app for real-time updates.
We offer standard shipping (5-7 business days), express shipping (2-3 business days), and overnight delivery (1 business day). We also provide specialized services for automobiles, pets, wood products, and international shipments.
Shipping costs depend on several factors including weight, dimensions, origin, destination, and service type. Use our shipping calculator for an instant estimate, or request a custom quote for accurate pricing.
Yes, all shipments include basic insurance coverage. You can purchase additional insurance for high-value items. Our insurance covers loss, damage, and theft during transit.
Yes, we ship to over 150 countries worldwide. We handle all customs documentation and clearance procedures. International shipping times vary by destination and service type.
Prohibited items include hazardous materials, illegal substances, perishable foods without proper packaging, and items restricted by destination country laws. Contact us if you're unsure about shipping a specific item.